As a premium equipment dealer and one of the largest equipment distributors in the world, the company serves 68 locations around the U.S. After experiencing rapid growth, the company decided to leverage Microsoft’s System Center 2012 platform as part of a comprehensive strategy and vision to more effective and efficiently manage its enterprise infrastructure.
With rapid growth came major infrastructure pains that required an evaluation of current systems and building new processes for greater accountability, efficiencies and better response time to serve customers.
In addition to implementing Microsoft System Center Service Manager, Operations Manager and Configuration Manager, Sparkhound consultants used a customized approach to efficiently manage its infrastructure:
Sparkhound established a system management foundation and framework to exceed the client's key business drivers for smarter, better, faster systems. The result: more robust workflow processes and unified systems on every device – in every location and improved communications corporate-wide.