Fortune 500 Company Case Study
As one of the world’s leading providers of engineering, construction, technology, fabrication, remediation and support services, the Fortune 500 company needed a strategic partner to enhance its portal UI to provide a greater user experience for its 25,000 employees located around the world.
Challenge
Currently using SharePoint 2007, the client’s Corporate Communications Division wanted to leverage SharePoint 2010’s collaboration and communication features to improve internal messaging. With a strong corporate brand identity, it needed a strategic partner to:
Collaborate with internal stakeholders to understand its long-term business goals and corporate brand standards
Build a customized communication solution within SharePoint that required no IT administrative oversight
Create branding documentation, including governance and a solution package with full documentation
Solution
After working with business stakeholders to understand long-term portal needs and brand standards, Sparkhound conducted a multi-phased approach to upgrade the client’s intranet infrastructure:
Built news feeds that allowed for target-based communications, automated and instant delivery, and Business Unit administration
Created design restrictions documentation, governance policy and a packaging solution for easy brand deployment and knowledge transfer
Built a scalable environment to integrate future communication tools
Impact
Utilizing the features of SharePoint 2010, the Fortune 500 company streamlined internal communication processes and significantly improved the delivery of important information to its global workforce.
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