Real Estate Experience

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Proactive 24x7 Network Monitoring for All 290 PrimeLending Locations

EXECUTIVE SUMMARY:  PrimeLending is a residential mortgage company with more than 290 locations across 44 states. PrimeLending sought an IT solution to help improve communication and reduce the time spent tracking and correcting issues within their internal network. We were able to implement a proactive network performance monitoring system that can help us find, monitor, and eliminate issues that previously hindered user productivity and day-to-day business operations.

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PrimeLending System Center Case Study

With 2,800 professionals, PrimeLending is a Dallas-based residential mortgage originator with more than 290 locations in 44 states. After seeing the business benefits of System Center suite, PrimeLending requested Sparkhound provide greater visibility into its infrastructure health status and enable proactive resolution capabilities for more than 4,000 devices and systems.

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IT Security Service Desk Case Study

​Founded in 1934, the client is the state of Louisiana’s oldest and largest health insurance company. Facing rapid growth and changes in the health care and insurance marketplace, the company needed a partner who had the depth and breadth to support its IT team and ongoing security requests.

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PIAL Case Study

Founded in 1888, the client is a private, non-profit association made up of all insurance companies licensed to write property coverage within Louisiana. Focused on maintaining a competitive property insurance market, it needed a robust database system to process rate applications for its 500+ members.

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