The global chemical company had limited IT support without the enterprise upgrade experience to standardize and drive system-wide changes worldwide. The client needed a partner to help develop the long-term business strategy built upon a sustainable growth model and mitigated risk plan.
Outdated technologies, few standardized processes, lack of centralized software and limited technical support services
Must transform more than 25 IT divisions and support organizations worldwide into one IT support arm
Expand efficiencies and utilization of corporate software and assets (i.e. AD, desktop software, operations system), as well as systematic processes