Sparkhound consultants collaborate with our clients to build highly impactful IT Service Management (ITSM) and IT Operations Management (ITOM) strategies that seamlessly resolve technology issues across the organization.
A well-planned and executed ITSM and ITOM strategy will transform your business. Cohesion of IT and operational processes across all areas of the business into one platform with a simple-to-use app-like interface can help keep your business moving at record pace. In addition to tier one processes like employee onboarding, our consultants are experts at unearthing the mundane and often complicated processes and transforming them into automated workflows managed with a simple “tap” or click.
IT Services and Operations Management Strategy brings together and automates functions from all areas of the business by leveraging a single platform across the enterprise to increase the velocity of service delivery. Use cases include:
Contact us to learn how an ITSM and ITOM strategy can increase your business' velocity. Request a customized one-on-one demo here.
EXECUTIVE SUMMARY: Since 1919, Louisiana’s Community Coffee has brought people together everywhere with each exceptional cup of coffee. As the world has demanded more of the coffee that captures southern charm, CC’s needed more than an information distribution process consisting of an email chain of spreadsheets amongst their employees. Sparkhound, with...View Solution