Sparkhound consultants collaborate with our clients to build highly impactful IT Service Management (ITSM) and IT Operations Management (ITOM) strategies that seamlessly resolve technology issues across the organization.
A well-planned and executed ITSM and ITOM strategy will transform your business. Cohesion of IT and operational processes across all areas of the business into one platform with a simple-to-use app-like interface can help keep your business moving at record pace. In addition to tier one processes like employee onboarding, our consultants are experts at unearthing the mundane and often complicated processes and transforming them into automated workflows managed with a simple “tap” or click.
IT Services and Operations Management Strategy brings together and automates functions from all areas of the business by leveraging a single platform across the enterprise to increase the velocity of service delivery. Use cases include:
Contact us to learn how an ITSM and ITOM strategy can increase your business' velocity. Request a customized one-on-one demo here.
Industry Health and Allied Services
Executive Summary As Acadiana’s leading regional health system, Lafayette General Health (LGH) needed iOS and Android applications so that patients could find the nearest hospitals, what the Emergency Room wait times are, and doctors by their specialty. They also desired a way to view illness concentrations by area. Because of...View Solution