# Sparkhound > Sparkhound is a Baton Rouge-based Microsoft Solutions Partner and managed IT services firm serving enterprise and mid-market organizations across the Southern U.S. It organizes its work into three pillars: Data & AI, App Innovation, and Managed Services (which includes cybersecurity). Sparkhound positions itself as a builder-and-consultant partner that "sits on the same side of the table." It has held Microsoft certifications since 2002, is a Content AI Preferred Partner, and operates from offices in Baton Rouge (HQ), Dallas, Houston, and Birmingham. Engagements emphasize measurable business outcomes over pure technology delivery. ## Data & AI - [Data & AI](https://www.sparkhound.com/data-ai/): Pillar hub for AI and data analytics services, covering actionable insight, automation, predictive analytics, and personalization. - [Data & Analytics Services](https://www.sparkhound.com/data-ai/data-analytics-services/): Data analytics offering that turns raw data into reporting, dashboards, and decision-ready insight. - [AI Preparedness](https://www.sparkhound.com/data-ai/ai-preparedness/): Readiness assessment and roadmap services to prepare an organization's data and governance for AI adoption. - [Gen AI & LLM Consulting](https://www.sparkhound.com/data-ai/gen-ai-consulting/): Generative AI and large language model consulting, including strategy and implementation on the Microsoft stack. ## App Innovation - [App Development Services](https://www.sparkhound.com/app-development-services/): Pillar hub for custom application development, with Sparkhound co-owning outcomes rather than acting as a pure code shop. - [Custom App Development](https://www.sparkhound.com/app-development-services/custom-app-development/): Bespoke application design and build tailored to specific business processes and requirements. - [Low Code App Development](https://www.sparkhound.com/app-development-services/low-code-app-development/): Rapid app delivery on the Microsoft Power Platform for faster time-to-value. - [Data Integration & Warehousing](https://www.sparkhound.com/app-development-services/data-warehousing/): Data integration and warehousing services that unify source systems into analytics-ready stores. - [Microsoft 365 Consulting](https://www.sparkhound.com/app-development-services/microsoft-365-consulting/): Consulting to deploy, configure, and optimize Microsoft 365 for productivity and collaboration. - [App Development Support](https://www.sparkhound.com/app-development-services/app-development-support/): Ongoing maintenance and support for custom-built applications post-launch. ## Managed Services - [Managed Services](https://www.sparkhound.com/managed-services/): Pillar hub for outsourced IT management, data protection, scalable cloud, and 24/7 help desk delivered with enterprise-grade process. - [Managed IT](https://www.sparkhound.com/managed-services/managed-it/): Outsourced day-to-day IT operations and management so clients can focus on their core business. - [Managed Security Service Provider](https://www.sparkhound.com/managed-services/managed-security-service-provider/): MSSP services blending human expertise and technology (partnerships with Arctic Wolf, Microsoft, and other leaders) for identity, threat, and infrastructure defense. - [Managed Cloud Service Provider](https://www.sparkhound.com/managed-services/managed-cloud-service-provider/): Infrastructure and cloud management covering provisioning, optimization, and ongoing operations. - [Managed Help Desk Services](https://www.sparkhound.com/managed-services/managed-help-desk-services/): 24/7 managed service desk providing end-user support and ticket resolution. - [Managed Services Getting Started](https://www.sparkhound.com/managed-services-getting-started/): Onboarding and intake page for prospects beginning a managed services engagement. ## Company - [About Sparkhound](https://www.sparkhound.com/about/): Company overview describing Sparkhound's three solution areas, builder-and-consultant approach, and core values. - [Microsoft Partnership](https://www.sparkhound.com/about/microsoft-gold-partner/): Describes Sparkhound's Microsoft Solutions Partner status (current designation; Gold Partner program retired Oct 2022), a continuous Microsoft partner since 2002. - [Careers](https://www.sparkhound.com/about/careers/): Careers page with open roles and information on working at Sparkhound. - [Case Studies](https://www.sparkhound.com/about/case-studies/): Filterable index of client case studies across industries and capabilities (cloud, custom apps, managed services, healthcare, insurance, manufacturing). - [Locations](https://www.sparkhound.com/locations/): Overview of Sparkhound office locations. - [Baton Rouge (HQ)](https://www.sparkhound.com/locations/baton-rouge/): Baton Rouge, Louisiana headquarters location page. - [Dallas](https://www.sparkhound.com/locations/dallas/): Dallas, Texas office location page. - [Houston](https://www.sparkhound.com/locations/houston/): Houston, Texas office location page. - [Birmingham](https://www.sparkhound.com/locations/birmingham/): Birmingham, Alabama office location page. ## Case Studies - [RPA for Insurance Claims Processing](https://www.sparkhound.com/case-studies/leveraging-robotic-process-automation-rpa-to-help-an-insurance-client-digitally-transform-claims-processing-procedures/): Robotic process automation that digitally transformed an insurance client's claims processing procedures. - [$1M Savings in Turnover Costs (Collision Repair)](https://www.sparkhound.com/case-studies/nations-largest-collision-repair-company-realizes-immediate-1-million-savings-in-turnover-costs/): How the nation's largest collision repair company realized an immediate $1 million savings in turnover costs. - [MVP Health Care Deploys Azure Sentinel](https://www.sparkhound.com/case-studies/mvp-health-care-health-payor-deploys-azure-sentinel/): A health payor's deployment of Microsoft Azure Sentinel for security monitoring and threat detection. - [Dallas Stars](https://www.sparkhound.com/case-studies/dallas-stars-case-study/): Technology engagement supporting the Dallas Stars NHL organization. - [Community Coffee Wholesale Mobile App](https://www.sparkhound.com/case-studies/use-of-mobile-application-streamlines-community-coffees-wholesale-service/): A mobile application that streamlined Community Coffee's wholesale service operations. - [Crisis Response for the State of Louisiana](https://www.sparkhound.com/case-studies/improving-crisis-response-for-the-state-of-louisiana-6/): Improving crisis response capabilities for a State of Louisiana government agency. - [Head Health Network Cloud Transition](https://www.sparkhound.com/case-studies/head-health-network-transitions-to-cloud-improves-real-time-helmet-to-helmet-impact-data-processing/): Cloud migration enabling real-time helmet-to-helmet impact data processing for sports health. - [Predictive Maintenance for an Oil & Energy Provider](https://www.sparkhound.com/case-studies/predictive-maintenance-for-oil-energy-provider/): Predictive maintenance analytics built for an oil and energy provider. - [Global Collaboration for a Specialty Chemicals Company](https://www.sparkhound.com/case-studies/cloud-conversion-enables-seamless-global-collaboration-for-leading-specialty-chemicals-company/): A cloud conversion enabling seamless global collaboration for a leading specialty chemicals company. - [IT Modernization for a Regional CPA Firm](https://www.sparkhound.com/case-studies/it-modernization-for-a-regional-cpa-giant/): IT modernization for a regional CPA firm to support growth and efficiency. - [Demand Forecasting for a Telecom Provider](https://www.sparkhound.com/case-studies/better-materials-demand-forecasting-for-a-large-telecommunications-provider/): Improved materials demand forecasting for a large telecommunications provider. - [Co-managed 24x7x365 Healthcare Managed Services](https://www.sparkhound.com/case-studies/24x7-healthcare-managed-services/): Co-managed, around-the-clock managed services for a healthcare organization. ## Insights - [Sparkhound Blog (Insights)](https://www.sparkhound.com/about/insights/): Filterable blog and insights feed covering AI, cloud, cybersecurity, IT strategy, and digital transformation. - [Where Business-IT Strategy Alignment Fails (And How to Fix It) in 2026](https://www.sparkhound.com/blog/where-business-it-strategy-alignment-fails-and-how-to-fix-it-in-2026/): Guide to closing the gap between IT capabilities and business objectives heading into 2026. - [Beyond Chatbots: Preparing Your Small Business for Agentic AI in 2026](https://www.sparkhound.com/blog/beyond-chatbots-preparing-your-small-business-for-agentic-ai-in-2026/): Outlines how small businesses should prepare for the shift from chatbots to agentic AI. - [A Small Business Roadmap for Implementing Zero Trust Architecture](https://www.sparkhound.com/blog/a-small-business-roadmap-for-implementing-zero-trust-architecture/): Step-by-step guide to adopting zero-trust security architecture in a small business. - [The AI Policy Playbook: 5 Critical Rules to Govern ChatGPT and Generative AI](https://www.sparkhound.com/blog/the-ai-policy-playbook-5-critical-rules-to-govern-chatgpt-and-generative-ai/): Practical rules for establishing an organizational policy to govern ChatGPT and generative AI use. - [Sparkhound Named Preferred Partner in Microsoft's Content AI Partner Program](https://www.sparkhound.com/blog/sparkhound-named-preferred-partner-in-microsofts-content-ai-partner-program/): Announcement of Sparkhound's Content AI Preferred Partner designation from Microsoft. - [We Are the #1 Best Place to Work in Baton Rouge (2025)](https://www.sparkhound.com/blog/bptw2025/): Recognition of Sparkhound as the #1 Best Place to Work in Baton Rouge, mid-sized business category, for 2025. ## Contact - [Contact Us](https://www.sparkhound.com/contact-us/): Contact form plus direct details, including phone 866-217-1500, email web@sparkhound.com, and office locations. ## Optional - [Privacy Policy](https://www.sparkhound.com/privacy-policy/): Details how Sparkhound collects, uses, shares, and protects personal data, with contact email and corporate address.