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CASE STUDIES - call-center

BY INDUSTRY Accounting Services Construction Finance Healthcare Insurance Manufacturing Oil & Gas Real Estate Wholesale Trade
BY SOLUTION Artificial Intelligence Application Business Intelligence Call Center Cloud Consulting Custom Applications Cyber Security Digital Transformation Encryption IT Strategy Managed Services Microsoft
Improving Crisis Response for the State of Louisiana
Louisiana
Call Center

Improving Crisis Response for the State of Louisiana

Apr 5, 2022 5:19:47 AM 1 min read
Fulton County, Georgia Citizens Find Relief in a Time of Crisis
fulton county, georgia
Call Center

Fulton County, Georgia Citizens Find Relief in a Time of Crisis

Apr 5, 2022 5:13:34 AM 1 min read
Impacting Real Results for the State of North Carolina
north carolina
Call Center

Impacting Real Results for the State of North Carolina

Apr 5, 2022 5:06:23 AM 1 min read
Tech Support for a Regional Healthcare System
Managed Services Healthcare Call Center Digital Transformation

Tech Support for a Regional Healthcare System

Feb 10, 2022 2:22:55 PM 1 min read
Non-Profit Health System Consolidates Help Desk Services
healthcare
Managed Services Healthcare Call Center Digital Transformation

Non-Profit Health System Consolidates Help Desk Services

Feb 10, 2022 6:33:06 AM 2 min read
IFCO SYSTEMS Case Study
IFCO Home-Image-Circle
Managed Services Microsoft Call Center

IFCO SYSTEMS Case Study

Jun 19, 2019 12:31:33 PM 1 min read
IMTT Service Desk Case Study
refinery-storage-tanks
Managed Services Oil and Gas Call Center

IMTT Service Desk Case Study

Jun 19, 2019 12:05:50 PM 1 min read
After-hours Service Desk Case Study
IT (5)
Managed Services Microsoft Construction Call Center

After-hours Service Desk Case Study

Jun 19, 2019 11:56:08 AM 1 min read
IT Security Service Desk Case Study
health-insurance-concept
Managed Services Insurance Finance Real Estate Healthcare Call Center

IT Security Service Desk Case Study

Jun 19, 2019 10:51:13 AM 1 min read
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What Clients Are Saying...quote-icon

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“We needed a flexible partner who could respond and adapt to our needs. Sparkhound has exceeded our expectations every step of the way.”

— Eric Abrams, IT Manager - Support, Noble Energy

“Our goal was to do more with less and they definitely achieved that for us. They understand what makes healthcare tick.”

— Martin Price, AVP of Operations, LCMC Health

“Sparkhound has been dedicated to meeting our needs during our rapid growth through acquisitions.”

— Brown & Brown Insurance

“Our goal at LCMC Health is to have an extraordinary, predictable, consistent customer service approach with the highest quality of support. Sparkhound is a trusted partner that plays a critical role with our customers who are very important to us.”

— Annette Perilloux, Director of the Office of CIO, LCMC Health

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