Digital Transformation
Leveraging Robotic Process Automation (RPA) to Help an Insurance Client Digitally Transform Claims Processing Procedures
Background
Dec 19, 2022 + 3 min read
Digital Transformation
How Process Automation Will Save Our Client as Much as $100K
Background & Needs of the Client
Dec 12, 2022 + 3 min read
Call Center
Improving Crisis Response for the State of Louisiana
SITUATION The State of Louisiana has sustained damage from a number of severe weather events over the last 6 years. The Road Home and Restore Louisiana were projects started by the State to aid in the rebuild and recovery of homeowners affected by these disastrous storms. Louisiana was overwhelmed with citizens that sustained severe property damage from Hurricane Laura and Hurricane Delta. The State awaited HUD funding approval to assist in repairing extensive damage. Without the proper funding, internal teams, and IT infrastructure necessary to handle their massive call volume or technical needs they faced an uphill battle in effectively managing their response.
Apr 5, 2022 + 2 min read