AI Managed Services
Choose the right AI projects, build them into your workflows and keep them working as your business needs evolve. Sparkhound’s Managed Intelligence brings strategy, implementation, training and ongoing support together to help your team get more from AI.
What’s Blocking Your Organization’s AI Adoption?
While generative artificial intelligence promises transformative productivity, many companies face structural failure points that prevent successful operational deployment.
Underutilized Software
Premium generative AI seat licenses are frequently procured under top-down mandates, but initial adoption stalls after rollout, leaving expensive seats underutilized while staff return to manual routines.
Data Oversharing & Exposure
Generative AI indexers inherit user file access permissions. Decades of poorly audited SharePoint sites and local directories mean AI tools can inadvertently surface sensitive payroll, legal, or financial records in natural-language search results.
Agent Fragility & Model Drift
When underlying AI platforms update their models or APIs, custom prompts and autonomous agents frequently fail. Internal IT teams lack the diagnostic bandwidth to refactor code, stalling critical business workflows.
Unmonitored Shadow AI
In the absence of governed enterprise AI tools, employees regularly use unsanctioned personal consumer accounts, exposing proprietary corporate files and customer data to external platforms.
What Does Sparkhound’s AI Managed Services Include?
Sparkhound delivers complete operational management of your AI environment across six core operational disciplines.
Security & Compliance Oversight (Govern)
We perform systematic scans to locate over-permissioned files, enforce Microsoft Purview sensitivity labels, configure role-based access control (RBAC), and maintain an auditable AI Acceptable Use Policy aligned with NIST AI RMF and ISO 42001 frameworks.
Business Platform Administration (Run)
Our cloud architects manage user provisioning, tenant single sign-on (SSO) via Microsoft Entra ID, identity boundaries, and secure API connectors linking Copilot and Claude to your ERP, CRM, and cloud storage repositories.
Continuous Custom Skill Engineering (Build)
Deploy turnkey industry skill packs on day one. Every month, our automation engineers design, test, and ship custom production skills and agents to automate repetitive, document-heavy workflows across your teams.
Workforce Fluency & Change Management (Enable)
Drive sustained employee adoption through live monthly training webinars, job-specific prompt pattern guides, curated departmental prompt libraries, and champion coaching.
Fractional Executive Strategy (Advise)
Your assigned virtual Chief AI Officer (vCAIO) conducts structured strategy sessions and Quarterly Business Reviews (QBRs) for C-suite and board members, evaluating license usage, security metrics, and capacity liberated.
Dedicated AI User Support (Support)
End users receive direct help-desk assistance for prompt troubleshooting, error triage, and connector repairs. All break-fix maintenance is fully bundled with zero extra labor billing.
Why Sparkhound as Your AI Managed Services Provider
No Strategy-to-Delivery Gap
One team takes you from readiness and roadmap through build, rollout and daily operation.
Proven in High-Stakes Environments
We have deep experience in healthcare, law enforcement, oil and gas, and other regulated industries.
Expertise Without Headcount
You get access to six specialist functions, from tenant administration to executive advisory, for one monthly fee.
Supported AI Platforms
Microsoft 365 Copilot
& Copilot Studio
Anthropic Claude
on Team or Enterprise plans.
How Sparkhound AI Managed Services Works
Assess & Secure
Weeks 1–2
Audit permissions, perform oversharing scans, identify shadow AI, and establish the corporate AI Acceptable Use Policy.
Connect & Pilot
Weeks 3–5
Configure secure tenant connectors to business repositories, deploy a 10-user pilot group, activate industry skill packs, and build initial custom production skills.
Roll Out & Enable
Weeks 6–8
Expand platform access company-wide, deliver role-based training webinars, publish prompt libraries, and complete the executive launch review.
Ongoing Operating Rhythm
Month 3+
Continuous platform administration, 2 to 4 new custom skill builds per month, live webinars, help-desk support, and vCAIO business reviews.
Transparent AI Managed Service Tiers
All Managed Intelligence engagements are delivered under standard 12-month agreements featuring $0 onboarding fees and no markup on underlying AI licenses.
| Deliverable Scope | Essentials$7,500 / month | Most ChosenAdvantage$8,250 / month | Premier$9,000 / month |
|---|---|---|---|
| Supported Platforms | Copilot & Claude | Copilot & Claude | Copilot & Claude |
| Data Exposure & Shadow AI Audits | Included | Included | Included |
| Turnkey Industry Skill Packs | Standard Pack | Turnkey Vertical Pack | Advanced Vertical Pack |
| New Custom Skills Engineered | Scoped via Estimate | 2 New Skills / Month | 4 New Skills / Month |
| vCAIO Executive Strategy | Quarterly | Monthly Session | 2 Sessions / Month |
| Private Team Workshops | Add-on Option | Add-on Option | 1 Workshop / Quarter |
Tailored Managed AI Services for Your Industry
Secure Your AI Environment and Drive Operational Performance
Stop paying for unused seat licenses and eliminate corporate data exposure. Partner with Sparkhound to run, govern, and scale your AI capabilities.
Meet With an AI Managed Services ExpertMeet With an AI Managed Services Expert
Frequently Asked Questions
What is an AI managed service provider?
An AI managed service provider runs the AI tools a company already owns: the licenses and sign-on, the permissions that decide what the AI can read, the written usage policy, the automations people ask for, the training, and the help desk when something breaks. A consultancy ends at launch and hands the maintenance back. A managed service keeps going. What varies most between providers is how much build work sits inside the monthly fee instead of getting quoted separately.
How does Managed Intelligence work alongside our existing IT team or MSP?
Sparkhound’s Managed Intelligence service operates as a specialized AI operational overlay. We take responsibility for AI application management, model connectors, prompt maintenance, and data boundary governance, allowing your existing IT team or MSP to focus on baseline hardware, network, and help-desk operations.
How is an AI managed service provider different from AI consulting?
AI managed service provider and AI consulting solve different problems. Consulting decides what to build and then builds it. Managed Intelligence runs, governs and extends it afterward, every month. Most companies need both, usually in that order, and you get the same team either way.
What happens if we need custom development work beyond our Managed Intelligence plan’s monthly allocation?
Any larger custom development project follows a clear, transparent scoping workflow. We provide a written estimate detailing required engineering hours and deliverables, and work begins only after receiving your formal authorization.