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avg handle time
-15%
annual savings
$100K
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100%
tickets resolved
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20,000
acceptance rate
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Case Studies

The Work, Measured

Fifty-seven engagements across the Gulf South and beyond: what the client needed, what Sparkhound built, and what changed. Every figure here comes from a real project.

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HealthcareFebruary 2022

Non-Profit Health System Consolidates Help Desk Services

LCMC Health is a New Orleans-based, non-profit health system employing over 9,000 people across five hospitals and emergency rooms and several urgent care clinics. As the LCMC healthcare…

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Healthcare

Tech Support for a Regional Healthcare System

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Healthcare

Project Management SCCM Case Study

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Healthcare

Project Management AD Migration Case Study

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Custom Applications

Cross-Platform Mobile Application Connects Patients with Provider

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Healthcare

Co-managed 24x7x365 Healthcare Managed Services

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