Non-Profit Health System Consolidates Help Desk Services
Challenge Individual IT Departments’ Support Functions were Redundant and Inefficient LCMC Health is a New Orleans-based, non-profit health system employing over 9,000 people across five hospitals and emergency rooms and several urgent care clinics. As the LCMC healthcare system grew, each hospital that joined the system relied on its own internal IT department to provide […]
Feb 10, 2022 + 2 min read
Better Materials Demand Forecasting for Telecommunications Provider
BACKGROUND & CHALLENGE The client was a $50B telecommunications company in the Southeastern United States. The client had significant challenges in tracking and planning necessary materials to complete projects, consistently battling inventory levels, and steep financial penalties as a result of their inability to efficiently execute customer work. SOLUTION Sparkhound worked with client leadership to […]
Feb 10, 2022 + 1 min read
IT Modernization for a Regional CPA Giant
BACKGROUND & CHALLENGE Founded in 1924, Hannis T. Bourgeois (HTB) is a premier certified public accounting and business advisory firm serving the Baton Rouge, New Orleans and Denham Springs, Louisiana markets. HTB works with high-net- worth individuals, privately held and SEC registered companies across the state providing accounting, tax, audit and consulting services. In 2020,HTB […]
Feb 10, 2022 + 2 min read